Faqs

Faqs

Frequently asked Question & Answers Here

What services do you provide?

We provide non-emergency medical transportation (NEMT), long-distance medical trips, and private-pay rides for everyday needs such as errands, grocery runs, family visits, or other non-medical destinations.

How do I book a trip?

You can schedule a ride by calling our office at (330) 810-4131 or visiting our website at www.1stplacetransportation.com. Please provide at least 24–48 hours’ notice when possible.

Are your drivers trained and certified?

Yes! All our drivers are background checked, drug tested, and trained in CPR, defensive driving, and PASS (Passenger Assistance Safety and Sensitivity) through CTAA-certified programs.

Do you have wheelchair-accessible vehicles?

Absolutely. We have vehicles equipped to safely transport passengers with wheelchairs or other mobility devices.

Can I pay privately for trips?

Yes, we offer competitive private-pay rates for non-medical rides, errands, or long-distance trips. Contact us for a quote tailored to your needs.

How far in advance should I schedule a ride?

We recommend booking at least 24–48 hours in advance to guarantee availability, but we may accommodate same-day requests when possible.

Do you provide long-distance transportation?

Yes! We specialize in long-distance non-emergency medical trips across Ohio and neighboring states.

How can I reach customer support?
Call us at (330) 810-4131 or email us at Info@1stPlaceTransportation.com. We’re here to assist you with scheduling, billing, or any concerns.
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